Do I need to log into an account to play Ex Astris?

To ensure a decent experience, it is required to log into your account upon initial launch of the game.

Does Ex Astris support cloud save?

Yes, Ex Astris supports cloud save. Like many other single-player titles, the game by default stores save data on your device. It is strongl...

Will my purchase of Ex Astris be accessible across application stores?

Please note, your purchase of Ex Astris cannot be accessed across different stores. For example, buying the game on the App Store won't allo...

What should I do if I forget my account?

Please contact Ex Astris customer service team. After verifying your ownership, we will help recover your account. 

Can you help delete my account?

You can go to the Account Center in-game to submit a request for account deletion. Please be aware that certain conditions must be met for a...

How to change the email linked to my Gryphline account?

To update the email linked to your Gryphline account, please proceed as follows:1. Visit the official website, or the game, log in and go to...

How to unlink third-party accounts (Facebook, Apple, Google) from my Gryphline account?

To unlink/change the third-party accounts linked to your Gryphline account, please proceed as follows:1. Visit the official website, or the ...